4 ms·

Official Google Blog: What we learned from 1 million businesses in the cloud

• dawie 18y ago
  Uptime is great. What about Trust though? Can you trust a another company like Google or Amazon with your personal/private data or your company or client's sensitive data?
  • jodrellblank 18y ago
    They may have millions of users, but with Google's searching, you can never be lost in the crowd, er cloud again.
  • paul 18y ago
    Can you trust whatever random IT guy you hire to manage your exchange server?
  • tyohn 18y ago
    I've thought about the trust issue many times... I think there might be a market for a "new" secure/encryption technology/business model focused on securing the cloud.
• aneesh 18y ago
  > "Gmail is twice as reliable ... and higher reliability translates to higher employee productivity." Actually, I bet the email outages are some of the most productive time in a company :)
  • jodrellblank 18y ago
    Productivity is winding its way higher and higher up the meaningless words list, soon to join "natural", "selected" and "actually". In fact, I may propose a pseudo-Victorian movement for Natural Productivity. Motto yet to be determined, actually, natch.
• durana 18y ago
  "Gmail, and we thought it best to simply share our reliability metrics, which we measure as average uptime per user based on server-side error rates." If you are just using error rates from the requests that make it to the application then it seems this measure of reliability doesn't account for a lot of infrastructure at Google (ie, load balancers, switches, etc). Service interruptions and downtime with infrastructure like this should definitely be accounted for by a measure of reliability for Gmail since the end-user needs all of it to work to use the app. One solution could be factoring in some sort of availability monitor at the border of Google's networks that polls/uses the Gmail service like an end-user.