Regarding your first point - the first thing Kurt said was "if you're going to be a dick on twitter you can go ahead and find yourself another vendor". I don't

Regarding your first point - the first thing Kurt said was "if you're going to be a dick on twitter you can go ahead and find yourself another vendor". I don't believe there were any billing issues as a part of this exchange, though Kurt's offer to refund was kind. And regarding your second point, I read the above quote the same way Alex did, as being kicked off the platform ("go ahead and leave", not "you're free to leave").