5 ms·

It's hard to pass judgement when the first couple of tweets are deleted, but this didn't read to me as Fly.io kicking anyone off the platform. Here is what my i

It's hard to pass judgement when the first couple of tweets are deleted, but this didn't read to me as Fly.io kicking anyone off the platform. Here is what my interpretation was of this interaction: > Customer: Your service is bad and I had a bad experience > Vendor: Okay > C: I've given you multiple chances but you're still not up to my standards > V: (assuming C was done with the product) Sorry to hear that, but here is a refund Am I missing something here?

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cldellow 4y ago
I don't see it in as clearly bad a light as babelfish does, but nor do I see it as positively as you do. My rubric: - CEOs shouldn't publicly call their customers dicks - if a customer thinks the CEO is threatening to kick them off the platform and asks for clarification about it, they should get a clear response (Graveley's last tweet) Both of these points are about professionalism of the vendor. Perhaps the Fly CEO realized Twitter wasn't the right place to have this conversation and answered Graveley's question in a separate channel.
ryanjshaw 4y ago
(1) @mrkurt: ... you can go ahead and find yourself another vendor. (2) @alexgraveley: [I'm] Trying! [to find another vendor] Kurt thinks Alex is choosing to leave due to (2): @mrkurt: ok good luck [switching vendors by your own choice]. I'll refund all your payments. Alex thinks Kurt was the one telling him to go due to (1): @alexgraveley: I'm sorry, you're kicking me off your platform ... ? Typical human stuff. Maybe this is a great opportunity for an LLM extension - have it give people the benefit of the doubt before you respond nastily to them, by checking your response. I've tried asking ChatGPT a few times to explain responses people have made to me on Twitter that I didn't rate highly but which received likes. It wasn't particularly insightful, but its unbiased perspective had a surprisingly calming effect. EDIT: I fed all but the last line of this conversation into ChatGPT, then asked it to evaluate 'my' proposed reply (the final line) with the following prompt: "What is the presupposition behind my response? Can you point out any potential mistakes I've made in my assumptions?" It correctly identified the ambiguity in the statements, and made a helpful suggestion on how to proceed.
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cldellow 4y ago

I don't see it in as clearly bad a light as babelfish does, but nor do I see it as positively as you do. My rubric: - CEOs shouldn't publicly call their customers dicks - if a customer thinks the CEO is threatening to kick them off the platform and asks for clarification about it, they should get a clear response (Graveley's last tweet) Both of these points are about professionalism of the vendor. Perhaps the Fly CEO realized Twitter wasn't the right place to have this conversation and answered Graveley's question in a separate channel.

ryanjshaw 4y ago

(1) @mrkurt: ... you can go ahead and find yourself another vendor. (2) @alexgraveley: [I'm] Trying! [to find another vendor] Kurt thinks Alex is choosing to leave due to (2): @mrkurt: ok good luck [switching vendors by your own choice]. I'll refund all your payments. Alex thinks Kurt was the one telling him to go due to (1): @alexgraveley: I'm sorry, you're kicking me off your platform ... ? Typical human stuff. Maybe this is a great opportunity for an LLM extension - have it give people the benefit of the doubt before you respond nastily to them, by checking your response. I've tried asking ChatGPT a few times to explain responses people have made to me on Twitter that I didn't rate highly but which received likes. It wasn't particularly insightful, but its unbiased perspective had a surprisingly calming effect. EDIT: I fed all but the last line of this conversation into ChatGPT, then asked it to evaluate 'my' proposed reply (the final line) with the following prompt: "What is the presupposition behind my response? Can you point out any potential mistakes I've made in my assumptions?" It correctly identified the ambiguity in the statements, and made a helpful suggestion on how to proceed.

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