Two words--Value erosion. A lacklustre catalog (except the occassional interesting ones), poor originals, price increases over the years and customer unfriendl

Two words--Value erosion. A lacklustre catalog (except the occassional interesting ones), poor originals, price increases over the years and customer unfriendly moves--all these seem to have made Netflix lose sight of what their customers want. I would even say that they are on their way to becoming the Blockbuster videos of the 21st century and their new policies are as customer unfriendly as the notorious "late fees" of the bankrupt Blockbuster videos that Netflix had disrupted as an upstart in the late nineties with their dvd-rental-by-mail service. I had canceled my netflix sub and haven't regretted it.