They do provide decent support. It's not perfect, but it far outpaces most hardware vendors out there. As for repair-ability of devices. Let's be real here. Re

They do provide decent support. It's not perfect, but it far outpaces most hardware vendors out there. As for repair-ability of devices. Let's be real here. Repair-ability is garbage all around and every major vendor (including Apple) is doing token gestures at best to make the situation easier. Take one look at the last minute changes Apple/Google/Microsoft forced into the recent New York right-to-repair bills and it's obvious they have absolutely zero interest in furthering repair-ability of any of their devices. Any positives you hear in the media about repair-ability are all a song-and-dance so they can sneak another "security measure" into their devices that makes it impossible to order parts online and fix your phone yourself.