> It's odd to me that Apple has never offered a 24h turnaround (or cross ship) higher tier support package. They used to have an even more exotic AppleCare tie

> It's odd to me that Apple has never offered a 24h turnaround (or cross ship) higher tier support package. They used to have an even more exotic AppleCare tier than that for Xserve customers - onsite hardware support within 4 hours if you had a problem during the business day. I don’t remember exactly how much it cost but I want to say it was less than $500. Remarkably, the old product page for it is still up on B&H: https://www.bhphotovideo.com/c/product/283804-REG/Apple_M8927LL_B_Applecare_Premium_Support_for.html https://www.bhphotovideo.com/c/product/283804-REG/Apple_M892...