Opposite experience for me. Had a MacBook for ~10 years and I had various hardware failures, every time you have to book an appointment at the genius bar first

Opposite experience for me. Had a MacBook for ~10 years and I had various hardware failures, every time you have to book an appointment at the genius bar first to try and convince them that it's really an issue. Go into the shop, then you have to wait for 7-21 days for it to get fixed for an unknown price and because it's all connected replacing the rubber feet means changing the whole bottom case etc. Then you have to go in and pick it up again. This is in Germany where a Apple Store might not be around the corner. And yes, because I relied on it for business I spent the money on their Joint Venture program to get faster service and a replacement laptop (but only if the Apple Store in question had one available which was never the case for me which is ridiculous). Until they canceled the program. Lenovo instead: Bought premium support, had an issue, someone physically came to my house to replace the memory at my kitchen table the next day. Apple - in my experience - is not great for freelancers and small businesses. It might be good for private people and large businesses. I hate the ceremony and the Apple Store experience.