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Apple's customer service is really unrivaled in the computer repair space. I had a similar experience with my MacBook Pro in the past, my display stopped workin
by biftek 4y ago
Apple's customer service is really unrivaled in the computer repair space. I had a similar experience with my MacBook Pro in the past, my display stopped working, dropped it off at a store and picked it up a couple days later. They had replaced basically the entire laptop sans the plate on the bottom.
Tried getting HP to fix a monitor with a defective port and was going to have to ship it to them at my own cost with no estimates of the repair time or cost. I just went out and bought a Samsung.
If you have the time and knowledge to repair your own computers like the author it can be a fun hobby, I also have two custom built PCs, but I don't do work on them for a reason.
- wl 4y agoI've had Lenovo send a tech over within 24 hours and do a repair on my kitchen table. The several day wait typical of Apple in-store-repair is glacial in comparison. And that's assuming the Apple store doesn't ship it out to the depot for a repair where the reimaging-happy techs are likely to impose a couple extra hours of restoring from backup when you get your machine back in your hands.
- biftek 4y agoI've never dealt with or owned a Lenovo but it sounds like they're also good based on others replies. Do you have to pay extra or have a business plan with Lenovo to get that service tho?