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I am with Customer Experience @ smallstep. We'll issue a refund if you were already charged but my assumption is that you got an invoice and no actual charge ha
by maxrabbit 4y ago
I am with Customer Experience @ smallstep. We'll issue a refund if you were already charged but my assumption is that you got an invoice and no actual charge has been made. Either way, we'll cancel the invoice and/or refund the charge. We are also working on ways to clarify items in the system that will incur charges once the trial ends. Smallstep Certificate Manager can be free for home lab users. 1. Account tier is Free (Basic = email support only) 2. Only 1 Devops authority 3. That devops authority has fewer than 50 endpoints.
Hopes that clarify things. Sorry the invoice was unexpected. Please send an email to support@smallstep.com so that we can lookup your team and correct the issue. We'd do the same for any trial user - No public post needed :-)