5 ms·

Lenovo warranty is fantastic.

by chinamn425 4y ago

lmz 4y ago
What makes you think the Thinkpad in the linked article is still under warranty?
- nehal3m 4y ago
  It might be. I used to order them for the business I worked for with 5 years on site warranty. Where I live that transfers with sale. T480 was sold into early 2019, so that would end the last warranty around early 2024.
  - lmz 4y ago
    Would you really replace the screen yourself on a laptop that's still under warranty?
    - nehal3m 4y ago
      They provide you with instructions, I don't think it voids warranty.
Benjamin_Dobell 4y ago
Be that as it may, the author is in Australia. All MacBooks have minimum 2 years warranty. Display recently died on my MacBook Pro (M1 Max). Having to talk to a Genius rather than being able to book in the service online or via phone was infuriating. However, aside from that, warranty repair process was a breeze. They confirmed with me that all replacent parts have a minimum of three years warranty from the date of replacement. I get that consumer protection laws suck or are nonexistent elsewhere in the world, but since the author is in Australia this laptop replacement makes even less sense.
- rozenmd 4y ago
  was* in Australia.
MrDOS 4y ago
That depends entirely on where you are in the world. In Canada, for example, the (consumer) Lenovo service centre used to be notorious for taking weeks (three was common, I've heard as much as seven) to return machines, and for providing essentially no feedback on the machine's status until they handed you the tracking number for the return shipment. Their warranty may be fantastic, but it's utterly pointless if they won't act on it in a timely fashion. (I say “used to be”, because between this and Superfish, I've been telling everyone I know not to buy new Lenovo products for years, so admittedly, I have no recent data points.)
briffle 4y ago
Their everything is covered enterprise warranty does not cover roadside bombs in war zones :) That was an interesting call with some of our auditors in Bagdad... Thank goodness for online backup software.

Lenovo warranty is fantastic.

lmz 4y ago

What makes you think the Thinkpad in the linked article is still under warranty?

nehal3m 4y ago
It might be. I used to order them for the business I worked for with 5 years on site warranty. Where I live that transfers with sale. T480 was sold into early 2019, so that would end the last warranty around early 2024.
- lmz 4y ago
  Would you really replace the screen yourself on a laptop that's still under warranty?
  - nehal3m 4y ago
    They provide you with instructions, I don't think it voids warranty.

Benjamin_Dobell 4y ago

Be that as it may, the author is in Australia. All MacBooks have minimum 2 years warranty. Display recently died on my MacBook Pro (M1 Max). Having to talk to a Genius rather than being able to book in the service online or via phone was infuriating. However, aside from that, warranty repair process was a breeze. They confirmed with me that all replacent parts have a minimum of three years warranty from the date of replacement. I get that consumer protection laws suck or are nonexistent elsewhere in the world, but since the author is in Australia this laptop replacement makes even less sense.

rozenmd 4y ago
was* in Australia.

MrDOS 4y ago

That depends entirely on where you are in the world. In Canada, for example, the (consumer) Lenovo service centre used to be notorious for taking weeks (three was common, I've heard as much as seven) to return machines, and for providing essentially no feedback on the machine's status until they handed you the tracking number for the return shipment. Their warranty may be fantastic, but it's utterly pointless if they won't act on it in a timely fashion. (I say “used to be”, because between this and Superfish, I've been telling everyone I know not to buy new Lenovo products for years, so admittedly, I have no recent data points.)

briffle 4y ago

Their everything is covered enterprise warranty does not cover roadside bombs in war zones :) That was an interesting call with some of our auditors in Bagdad... Thank goodness for online backup software.