rephrase it again. "Yea x is annoying, why did we introduce that step in the process?". That doesn't have the same 'we're not going to stop x!' implication, but

rephrase it again. "Yea x is annoying, why did we introduce that step in the process?". That doesn't have the same 'we're not going to stop x!' implication, but explicitly asks for the information you'd need before you went through with stopping it.