I used a TT "expert" last year who didn't seem to grasp what I was asking I feel like, but agreed with what I hoped they would say, they're a certified tax prof

I used a TT "expert" last year who didn't seem to grasp what I was asking I feel like, but agreed with what I hoped they would say, they're a certified tax professional and I have them down as who told me how to classify it... but I have no idea if they'd really put their weight behind it in person. It felt a little "off" to me.