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Seeing my ticket in their Help Center - and I don't see any of my responses. So they weren't getting my emails. I don't blame the Support team at all - they can
by Nadya 4y ago
Seeing my ticket in their Help Center - and I don't see any of my responses. So they weren't getting my emails. I don't blame the Support team at all - they can't help someone they can't speak with - but it's still shitty that my email is blocked from contacting Support due to what is likely a domain blocklist. :(
I guess a word to anyone who uses non-standard email (and by non-standard I sadly mean "not Gmail, Outlook, or Yahoo"...) to test if you can actually contact support with your email address. Best to confirm you can when you don't need it than not be able to when you do!