Perhaps. But the hardware isn't the issue here. The hardware works, but the company is no longer offering free software / storage. The customes need to switch t

Perhaps. But the hardware isn't the issue here. The hardware works, but the company is no longer offering free software / storage. The customes need to switch to a paid plan. While it makes a case for self-hosting your software that doesn't come for free either. Ideally, you get to control your own destiny, but not for free. The lesson? Nothing is free. There's always cost / risk; hidden or otherwise.