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> The problem comes with cost estimation. Because there are so many axes, we can't just take our size and figure out a cost estimate, we have to model out diffe

> The problem comes with cost estimation. Because there are so many axes, we can't just take our size and figure out a cost estimate, we have to model out different scenarios. Does a traffic spike for us equal a logging spike? In the case of Datadog it’s even worse that they don’t allow you to cap costs. If you have an accidental spike (e.g. some deployment gone haywire and relaunching containers and suddenly you have 100x the amount of containers as usual in a 1 hour time span), they will not refund it. I had to plea a lot for me as a solo developer, and they ended up locking me into a 1 year contract in order to be reimbursed. I’m convinced it’s entirely deliberate and they prey upon these types of things. It was a terrible, hostile experience, because I had to pay a huge sum I did not get any value out of. I was so scared of using their product for the rest of the year that I simply wrote off the yearly subscription as a loss.

switch007 4y ago
> I’m convinced it’s entirely deliberate I'm sure it is too. My colleagues are investigating Datadog as a vendor and I think they're off their heads. We're meant to be tightening our belts and I think we'll waste a metric fuck ton of money on Datadog for a gram of value. Hopefully we don't go with them.
- danpalmer 4y ago
  In my experience, Datadog requires non-trivial active account management internally to ensure a cost effective usage, rather like a cloud infrastructure provider. If you've got 20+ people, it's a no-brainer, the value is immense. Fewer than that and it's a tricky call. It's a great product though, and it's in my list of "things I'd sign up for immediately" if starting a new company.
- pranay01 4y ago
  You might want to have a look at SigNoz, https://github.com/SigNoz/signoz https://github.com/SigNoz/signoz
danpalmer 4y ago
> e.g. some deployment gone haywire and relaunching containers and suddenly you have 100x the amount of containers as usual in a 1 hour time span To be fair to them, I believe they bill at something like a 98% high water mark for the month, so you can spike briefly like this. I completely agree with the point though.

switch007 4y ago

> I’m convinced it’s entirely deliberate I'm sure it is too. My colleagues are investigating Datadog as a vendor and I think they're off their heads. We're meant to be tightening our belts and I think we'll waste a metric fuck ton of money on Datadog for a gram of value. Hopefully we don't go with them.

danpalmer 4y ago
In my experience, Datadog requires non-trivial active account management internally to ensure a cost effective usage, rather like a cloud infrastructure provider. If you've got 20+ people, it's a no-brainer, the value is immense. Fewer than that and it's a tricky call. It's a great product though, and it's in my list of "things I'd sign up for immediately" if starting a new company.
pranay01 4y ago
You might want to have a look at SigNoz, https://github.com/SigNoz/signoz https://github.com/SigNoz/signoz

danpalmer 4y ago

> e.g. some deployment gone haywire and relaunching containers and suddenly you have 100x the amount of containers as usual in a 1 hour time span To be fair to them, I believe they bill at something like a 98% high water mark for the month, so you can spike briefly like this. I completely agree with the point though.