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Your customers should not be used as your beta testers or QA department.
by _aavaa_ 4y ago
Your customers should not be used as your beta testers or QA department.
- wilg 4y agoAgain, this is totally subjective. It can be out of "beta" but still have bugs. But also, in many cases people are happy to have the opportunity to support a product before it is completed. Steam Early Access, etc.
- _aavaa_ 4y agoThere's a difference between "having bugs that we didn't catch" and "lets not look since our users will find them". Also, I'm sure they are, which is why lots of companies will provide an optional beta version of their software that people can use. But there's a big difference between having the opportunity to use beta software because you want to try it, and having the opportunity to be forced into running a beta and being QA.