People have this idea that one day robots will start showing up all over the place and taking everyone's job. Ideally, the thinking goes, we will set up univer

People have this idea that one day robots will start showing up all over the place and taking everyone's job. Ideally, the thinking goes, we will set up universal basic income so that ordinary humans can still survive without jobs. But no- as you imply, AI isn't taking anyone's job. But AI can still be a useful and effective tool. It's a tool in the same way that programming is a tool; something that can be used by skilled workers to improve their productivity. It's another skill you need to master if you want to stay competitive in today's world. People who can't keep up will lose their jobs to people that can. And they won't get any benefits, because they weren't replaced by AI: they were replaced by other people. Setting up an effective AI-powered customer service system is not as simple as plugging in ChatGPT, it will take a large and continuous engineering effort. And the engineers won't want to share their paychecks with the manual laborers they replaced.