I have told everyone they can call me at any time on my personal device. I don't own a company phone. I was last called 5 years ago because I broke something 2

I have told everyone they can call me at any time on my personal device. I don't own a company phone. I was last called 5 years ago because I broke something 2 days before and no one else could work it out. We got to this state because there's a culture of that being the absolute last resort. If someone has to call you then you need to look at the people round you and the situation you're in and the processes and documentation and make it so that people don't need to call you.