Huh, have you experienced, or have been with a close person experiencing shutdown because environment is too loud, smelly, or there is someone acting in a prov

Huh, have you experienced, or have been with a close person experiencing shutdown because environment is too loud, smelly, or there is someone acting in a provoking, humiliating manner? How analythical knowledge of social skills can be of help in that situation? Suppose three armed persons draw a weapon and give you contradicting orders while threatening you. How will deep understanding of those individual orders help you reconcile them and decide how to act?