"Wrong" seems overly absolute, as evidenced by my experience. This is going to impact retention in mission critical, "keep the lights on and keep regulators fro

"Wrong" seems overly absolute, as evidenced by my experience. This is going to impact retention in mission critical, "keep the lights on and keep regulators from levying big fines" adjacent departments. I don't see how holding people accountable to outcomes implies the need for a strict policy.