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From [1] it looks like * You pay $400 for 3 years of coverage. * Must have the bike locked and file a police report. * They can choose whether or not to attemp
by bckygldstn 4y ago
From [1] it looks like
* You pay $400 for 3 years of coverage.
* Must have the bike locked and file a police report.
* They can choose whether or not to attempt recovery.
* If they choose not to, or fail to recover the bike, they'll replace it.
* Up to 3 replacements are covered in the 3 years.
So it's really just theft insurance but they can attempt to recover low-hanging fruit. In wonder what their attempted recovery rate is.
[1] https://www.vanmoof.com/en-US/peace-of-mind https://www.vanmoof.com/en-US/peace-of-mind
- jodiug 4y agoNot VanMoof, but I worked in the project team doing the theft recovery platform for Gazelle. We managed to recover literally almost every bike, and the recovery rate was 140% because we often found more than just 1 bike reported stolen. It really worked unexpectedly well, I've heard a lot of skepticism and I don't know how things are at VanMoof but if the will is there it really works
- bogomipz 4y agoThanks. The bikes are beautiful which is obviously a double edge sword as it makes them that much more desirable to thieves. It looks like the bikes start at $2500 so $133 a year for insurance isn't terrible. The fact that they offer this just makes me think wow this a forward thinking company, which is also evident in their bikes.
- tinus_hn 4y agoI’m pretty sure they can also remotely disable the electronics.