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The videos are interesting. Will VanMoof go anywhere in Europe for you then to recover these then? I see Strasbourg and Stockholm in addition to the Netherlands
by bogomipz 4y ago
The videos are interesting. Will VanMoof go anywhere in Europe for you then to recover these then? I see Strasbourg and Stockholm in addition to the Netherlands. Any insight into how the pricing works for recovery?
- bckygldstn 4y agoFrom [1] it looks like * You pay $400 for 3 years of coverage. * Must have the bike locked and file a police report. * They can choose whether or not to attempt recovery. * If they choose not to, or fail to recover the bike, they'll replace it. * Up to 3 replacements are covered in the 3 years. So it's really just theft insurance but they can attempt to recover low-hanging fruit. In wonder what their attempted recovery rate is. [1] https://www.vanmoof.com/en-US/peace-of-mind https://www.vanmoof.com/en-US/peace-of-mind
- jodiug 4y agoNot VanMoof, but I worked in the project team doing the theft recovery platform for Gazelle. We managed to recover literally almost every bike, and the recovery rate was 140% because we often found more than just 1 bike reported stolen. It really worked unexpectedly well, I've heard a lot of skepticism and I don't know how things are at VanMoof but if the will is there it really works
- bogomipz 4y agoThanks. The bikes are beautiful which is obviously a double edge sword as it makes them that much more desirable to thieves. It looks like the bikes start at $2500 so $133 a year for insurance isn't terrible. The fact that they offer this just makes me think wow this a forward thinking company, which is also evident in their bikes.
- tinus_hn 4y agoI’m pretty sure they can also remotely disable the electronics.