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I would say that whether a "recall" requires some action on the part of the owner is a very important distinguishing factor. A recall should unambiguously mean
by shkkmo 4y ago
I would say that whether a "recall" requires some action on the part of the owner is a very important distinguishing factor.
A recall should unambiguously mean that some action from the owner is required to resolve the issue (e.g.
taking it to a dealer to get a software update installed.)
If no action is required (other than caution / not using the product feature), we should use some other term such as "safety advisory" to avoid ambiguity around critical safety information.
- jjav 4y ago> A recall should unambiguously mean that some action from the owner is required to resolve the issue (e.g. taking it to a dealer to get a software update installed.) Should, perhaps. But recall has a meaning with legal implications, so it matters. A recall requires the fix status to be tracked and reported for example, whereas a random OTA updated does not.