I once showed up at an AirBnB condo and it had NO curtains, even though another building looked right into the bedroom. That also meant no curtains on the showe

I once showed up at an AirBnB condo and it had NO curtains, even though another building looked right into the bedroom. That also meant no curtains on the shower. I called AirBnB to complain and was told, well, did you see the pictures? And sure enough, the pics didn't show evidence of curtains. So no refund. I now avoid AirBnB as much as possible, and when it's the only choice the amount of research I have to do is rage inducing. This is why brands exist, so you trust that every Marriott you stay at will have towels and curtains and all those other things, even if you don't see them in the pics. Meanwhile, the AirBnB brand is looking more and more like a lemon market for short-term rentals.