This stuff usually comes from marketing. They want every touchpoint in the user experience to use a consistent verbal brand language. If the brand is fun and qu

This stuff usually comes from marketing. They want every touchpoint in the user experience to use a consistent verbal brand language. If the brand is fun and quirky, they want the errors to feel that way, too. And after writing this comment I’m immediately reminded of Chevy Chase punching the moose in front of Wallyworld.