I understand what you're saying from a practical sense. But having cutesy error messages shows a complete lack of empathy for your users. Better to just commu

I understand what you're saying from a practical sense. But having cutesy error messages shows a complete lack of empathy for your users. Better to just communicate that there was a problem, and if you need to say anything else, maybe just a short "we're sorry, but there was a problem completing your request." Obviously more helpful information is better, but making light of your customers' stressful situation is the opposite of helpful.