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Maybe, but in one specific occasion I know of, the client was told not to contact support anymore for a refund. I think it's a different retail landscape now to
by ricardobayes 4y ago
Maybe, but in one specific occasion I know of, the client was told not to contact support anymore for a refund. I think it's a different retail landscape now to what it was in 2020-2022.
- krisoft 4y agoSounds like they were not persistent enough.
- clnq 4y agoIt doesn’t matter what they were told. It’s Amazon’s legal responsibility. And with enough reminding, they would refund eventually. I’ve gotten refunds for parcels lost in 2020-22 even if I was denied them initially. It’s Amazon’s strategy to deny initially.