3 ms·
It’s not your problem. The seller is legally responsible for the delivery. Chat with Amazon again and remind them. Or consult with Citizens Advice if you need h
by clnq 4y ago
It’s not your problem. The seller is legally responsible for the delivery. Chat with Amazon again and remind them. Or consult with Citizens Advice if you need help.
Amazon support eventually refunds basically anything if you are persistent enough.
- ricardobayes 4y agoMaybe, but in one specific occasion I know of, the client was told not to contact support anymore for a refund. I think it's a different retail landscape now to what it was in 2020-2022.
- krisoft 4y agoSounds like they were not persistent enough.
- clnq 4y agoIt doesn’t matter what they were told. It’s Amazon’s legal responsibility. And with enough reminding, they would refund eventually. I’ve gotten refunds for parcels lost in 2020-22 even if I was denied them initially. It’s Amazon’s strategy to deny initially.