I believe there should be a law that if a companies makes money from their users, be it by showing ads, selling data, subs or sales, they should offer mandatory

I believe there should be a law that if a companies makes money from their users, be it by showing ads, selling data, subs or sales, they should offer mandatory human support. If they don’t, hardcore fines. It will kill ads and data sales (they are hampered by every increasing privacy demands), which suck anyway. If your business cannot survive by treating people like people, then you have no business in my view. And meta (etc) make more than enough profit to not be this bad. It’s just that view ‘if I don’t pay, I deserve nothing’; that really should only be true if the company makes nothing from the service (aka a charity).