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It's worth noting that AWS is really good with this. Their paid technical support (the 100-200$ one) is great and responsive, with an easy way to escalate if a
by cube2222 4y ago
It's worth noting that AWS is really good with this.
Their paid technical support (the 100-200$ one) is great and responsive, with an easy way to escalate if a response isn't helpful.
- plantain 4y agoFor what it's worth, I had similar experiences with GCP's paid support. Callback from a real human within 10 minutes kind of support.
- primax 4y agoSo are most account managers, their paired SAs and escalations into product teams. Hell I got a sit down with the engineers in Amazon Go (the walk out of the shops and pay automatically thing) because I was curious. As a consulting partner!