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It's always so baffling to see people on HN not understanding that the sole purpose of a business is to make money, lots of money. Also why are you talking abou

It's always so baffling to see people on HN not understanding that the sole purpose of a business is to make money, lots of money. Also why are you talking about revenue and not profit? Last, but not least, let's not forget the recent lay offs.

988747 4y ago
1. Yes, businesses exist to make money, but if they can't provide good enough service then they will soon be out of business. 2. Revenue is how much money company can spend on various things, they just need to prioritize which things are the most important for them. Facebook obviously do not prioritize customer support. 3. Recent layoffs mean then now have more free cash to hire support people :)
reaperducer 4y ago
It's always so baffling to see people on HN not understanding that the sole purpose of business is to make money, lots of money. It's always so baffling to see people on HN parrot this line as if it was fact or truth, when it's far from either. Yes, there are lots of businesses that exist only to make money. But there are millions more businesses that exist for other reasons. And, no, I'm not talking about non-profits. Kelloggs, for example, was founded to improve the nutrition of people at a health retreat. The whole moustache-twirling moneybag-hoarding billionaire thing used to be a cartoon, because it was so misaligned with the reality of society. But in the Silicon Valley bubble, this has been turned on its head and elevated into some desirable goal, as if the only way to judge a company's value is by dollar signs. It is not. (It wasn't even Silicon Valley that started this flip. It goes back to the 80's, as parodied by the character Gordon Gekko in the film Wall Street.)
- ciupicri 4y ago
  Facebook was supposedly founded to get students laid.
  - BizarroLand 4y ago
    Dinosaurs probably looked more like ducks than alligators.

988747 4y ago

1. Yes, businesses exist to make money, but if they can't provide good enough service then they will soon be out of business. 2. Revenue is how much money company can spend on various things, they just need to prioritize which things are the most important for them. Facebook obviously do not prioritize customer support. 3. Recent layoffs mean then now have more free cash to hire support people :)

reaperducer 4y ago

It's always so baffling to see people on HN not understanding that the sole purpose of business is to make money, lots of money. It's always so baffling to see people on HN parrot this line as if it was fact or truth, when it's far from either. Yes, there are lots of businesses that exist only to make money. But there are millions more businesses that exist for other reasons. And, no, I'm not talking about non-profits. Kelloggs, for example, was founded to improve the nutrition of people at a health retreat. The whole moustache-twirling moneybag-hoarding billionaire thing used to be a cartoon, because it was so misaligned with the reality of society. But in the Silicon Valley bubble, this has been turned on its head and elevated into some desirable goal, as if the only way to judge a company's value is by dollar signs. It is not. (It wasn't even Silicon Valley that started this flip. It goes back to the 80's, as parodied by the character Gordon Gekko in the film Wall Street.)

ciupicri 4y ago
Facebook was supposedly founded to get students laid.
- BizarroLand 4y ago
  Dinosaurs probably looked more like ducks than alligators.