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Yea that's pretty painful. I recently had to shutdown a service for my startup but I left the infrastructure running. People will gradually transition out and t
by asim 4y ago
Yea that's pretty painful. I recently had to shutdown a service for my startup but I left the infrastructure running. People will gradually transition out and the traffic will go to zero. Not everyone can afford that luxury. I just made it explicitly clear there's no ongoing maintenance or support.
- devoutsalsa 4y agoI once heard a guy say the best way to get people off your platform was to just keep raising the price. Make a fortune off the few that stick around with fewer customers to keep happy.
- asim 4y agoI wish that was the case. It never formulated like that. If you raise prices your support burden also goes up. Your need to innovate increases. The gap between profitability and the funding needed to get there is wide. Hence most startups die.
- christophilus 4y agoHe’s saying, when you’re ready to shut your business down, keep jacking up the prices, and eventually your customers will leave. In that scenario, you don’t need to innovate or provide good support. The whole point is soft-kicking your customers to the curb while making some money. Ethical? Probably not.