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An example: Recently I looked for a small storage unit. All facilities in the local area offering spaces, of any size from small lockers up, were clearly target
by jlokier 4y ago
An example: Recently I looked for a small storage unit. All facilities in the local area offering spaces, of any size from small lockers up, were clearly targeting consumers looking to store household goods.
All of those consumer-targwttimg businesses without exception had "contact sales to get a quote".
I was expecting to face a sleazy upsell pitch, but all of those I contacted had a simple fixed price list covering each unit size after you contacted sales. It was just a way to force the prospective customer to call up first, amd to avoid publishing their price list.
The time spent on calls was annoying because I was in a hurry while comparison shopping, but there wasn't any upsell pitch. There was a surprising amount of information given by the vendors on those calls which ruled out their facility from being useful, though. Things they should really have included in the FAQs on their websites. Eg "24x7 access" on the website banners meaning."sorry 24x7 is not offered at the unit in your town because it's in a town centre, access is 9 to 4:30 only" after you called, if you remembered to ask