3 ms·

> the company was seeing an accuracy percentage in the low-80s when it was really hoping for around 95% accuracy before a wider rollout 95% accuracy means it w

• AlotOfReading 4y ago
  The only results I was able to find for human McDonald's were over the entire order, but that number was ~89% in the 2022 drive-thru survey. 95% at the ordering stage seems like an acceptable (or even optimistic) target for initial automation. If it's still too low, you can make up most of the difference with expanded customer service during the demo period while you work on increasing accuracy.
• legitster 4y ago
  I worked in fast food and 1 out of 20 would probably be a huge improvement. The audio quality and comprehension issues that would trouble an AI absolutely plague human operators today.
  • yazzku 4y ago
    On the other hand, I wouldn't punch a human being for getting the order wrong, but shitty software systems from a shitty corporation whose only goal is to cut down costs to maximize profits? Oh boy... that awakes the beast.
• tennisflyi 4y ago
  Gotta move fast!