> Does performance matter more when the decision maker is also using the software? If any econ grad students are reading this, that’d be a good thesis topic. A

> Does performance matter more when the decision maker is also using the software? If any econ grad students are reading this, that’d be a good thesis topic. As a former Econ grad student, this is a case of what's called the principal-agent problem, which is a widely studied issue. From Google: "The principal-agent problem is a conflict in priorities between the owner of an asset and the person to whom control of the asset has been delegated. The problem can occur in many situations, from the relationship between a client and a lawyer to the relationship between stockholders and a CEO."