I guess I'm one of the few developers that like Jira. If you can keep management from going wild with permissions and workflows, it isn't unpleasant to use. Gra

I guess I'm one of the few developers that like Jira. If you can keep management from going wild with permissions and workflows, it isn't unpleasant to use. Granted, since it needs to serve everyone, it's not going to be amazing for anybody. Amazing solutions tend to have narrower focus. They tend to exclude complex workflows, forcing simplification. And there's an added bonus. The more admin tools you lack, the less likely management or other departments are to use your system. If they don't use it, they are less likely to be meddling with its configuration. In short, Jira isn't a terrible product. It's a product that doesn't protect you from terrible people. ;)