If the parent is talking about who I'm pretty sure they are talking about (Bridgewater Associates) it's absolutely not just about investigating production bugs

If the parent is talking about who I'm pretty sure they are talking about (Bridgewater Associates) it's absolutely not just about investigating production bugs for them. It's about finding the truth of a given situation and working to improve the processes and understanding that led to the problem. You can find out more about the philosophy behind this by reading Ray Dalio's Principles, the published version of which is close enough to the version that everyone at Bridgewater gets a copy of when they walk in the door and is treated as almost a bible[1]. In particular read up about the 5-step process which is what they are talking about here unless I have completely misread. I didn't work for Bridgewater but I spent some time working at Bridgewater (for a vendor). Edit to add: Bridgewater's diagnosis process typically goes waaaaaaaay deeper than your standard 5-whys. Like the difference between the doctor just taking your blood pressure and the full physical where they put on the rubber gloves. [1] Like literally. People will quote principles to you by number if they think you have violated some of them.