There are different sales models, each optimising for different outcomes: self-serve is the easiest way to get the first dollar, but it has trade-offs. If you'r

There are different sales models, each optimising for different outcomes: self-serve is the easiest way to get the first dollar, but it has trade-offs. If you're unwilling to talk to sales upfront, you're probably not going to go on to be a high value customer, and the platforms you're interested in have probably determined that self-serve customers are not their target audience (because of the trade-offs). A big challenge with self-serve is the ability to accurately price without any prior context: there's a dance between service providers and service customers, where the service provider is trying to maximise revenue and the customer wants to pay the least possible. Selling to a human, after discussing their needs and budget, makes it much easier maximise revenue from that customer. A good lesson to take from this experience is that just because you want a service, does not mean you're the target customer of every company selling that service. If you're unable to find the experience you need from one service provider, you should absolutely move on to the next -- nobody is going to take offence :)