I'm with you on the support being sub-par, but the whole vetting brands (A2P) thing has nothing to do with Twilio at all. It's entirely forced by an industry gr

I'm with you on the support being sub-par, but the whole vetting brands (A2P) thing has nothing to do with Twilio at all. It's entirely forced by an industry group called The Campaign Registry. I don't know the last time you tried to create a brand in Twilio but they support the entire process in their UI these days, but the nightmarish API you're talking about is entirely an invention of TCR, not Twilio.