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JIRA is the bug tracking software. Atlassian is the company. JIRA is absolutely terrible as well. I can't express in words how much I hate and dislike JIRA, it

JIRA is the bug tracking software. Atlassian is the company. JIRA is absolutely terrible as well. I can't express in words how much I hate and dislike JIRA, it's horribly slow and bloated user interface and how complicated it makes certain tasks... using it as an Agile tool makes it even worse especially with Greenhopper the add-on.

modoc 15y ago
Lots of people here seem to dislike Confluence and Jira. What do you folks prefer? Having used Bugzilla, Trac, Mantis, MediaWiki, and several other tools I 100% prefer Jira and Confluence...
- berntb 15y ago
  I agree... Multi resistant TB is to be preferred, compared to the black plague. :-( (Mantis might have less capabilities than Jira, but I almost enjoyed working with it. That might have depended on the project. [Edit: On consideration, Mantis was simpler and didn't make me scream from pure hatred.])
- dools 15y ago
  After a long journey we settled on Basecamp. It is kind of shitty until you nail down your own workflow and the API allows you a lot of scope to do that through automation.
- timc3 15y ago
  Redmine here. Currently loving it. Tried lots of others but the multiple projects and the fact that I could use plugins helps. BaseCamp was by far the worst for me.
  - hboon 15y ago
    Could you elaborate what's wrong with Basecamp?
- vidarh 15y ago
  I'd pick any one of those over Jira and Confluence any day. I tend to use Trac most.
cookiecaper 15y ago
Yeah, I've had a hard time figuring out why Atlassian's products became so popular. Good corporate sales people I guess. They charge a lot and the software is nearly universally terrible. Can anyone tell me some reasons I would want to use JIRA instead of Trac or Bugzilla?
gm 15y ago
We use JIRA + Confluence. We are a huge installation. Both work well, JIRA breaks much more often than Confluence, but then again we are adding a ton of records every single day. To be fair, JIRA breaks because some third party programs are really careless about how they call the API (ask for way too many records, and that sort of thing), if we shut off API access (and only allow JIRA access on the web interface), then all is well. Confluence is very stable. We have a ton of content in it, and without it we are completely dead in the water. It works well. Yeah the tags are a bit ambiguous, but I have never seen the tags get in the way. Downtime would get in the way much more.

modoc 15y ago

Lots of people here seem to dislike Confluence and Jira. What do you folks prefer? Having used Bugzilla, Trac, Mantis, MediaWiki, and several other tools I 100% prefer Jira and Confluence...

berntb 15y ago
I agree... Multi resistant TB is to be preferred, compared to the black plague. :-( (Mantis might have less capabilities than Jira, but I almost enjoyed working with it. That might have depended on the project. [Edit: On consideration, Mantis was simpler and didn't make me scream from pure hatred.])
dools 15y ago
After a long journey we settled on Basecamp. It is kind of shitty until you nail down your own workflow and the API allows you a lot of scope to do that through automation.
timc3 15y ago
Redmine here. Currently loving it. Tried lots of others but the multiple projects and the fact that I could use plugins helps. BaseCamp was by far the worst for me.
- hboon 15y ago
  Could you elaborate what's wrong with Basecamp?
vidarh 15y ago
I'd pick any one of those over Jira and Confluence any day. I tend to use Trac most.

cookiecaper 15y ago

Yeah, I've had a hard time figuring out why Atlassian's products became so popular. Good corporate sales people I guess. They charge a lot and the software is nearly universally terrible. Can anyone tell me some reasons I would want to use JIRA instead of Trac or Bugzilla?

gm 15y ago

We use JIRA + Confluence. We are a huge installation. Both work well, JIRA breaks much more often than Confluence, but then again we are adding a ton of records every single day. To be fair, JIRA breaks because some third party programs are really careless about how they call the API (ask for way too many records, and that sort of thing), if we shut off API access (and only allow JIRA access on the web interface), then all is well. Confluence is very stable. We have a ton of content in it, and without it we are completely dead in the water. It works well. Yeah the tags are a bit ambiguous, but I have never seen the tags get in the way. Downtime would get in the way much more.