4 ms·

This is on top of 11% they laid off in September 2022, 5 months ago. https://techcrunch.com/2022/09/14/twilio-lays-off-11-of-its-staff-as-it-aims-for-profitabi

by hu3 4y ago

This is on top of 11% they laid off in September 2022, 5 months ago. https://techcrunch.com/2022/09/14/twilio-lays-off-11-of-its-staff-as-it-aims-for-profitability-in-2023/ https://techcrunch.com/2022/09/14/twilio-lays-off-11-of-its-...

xbar 4y ago
Thank you for that reminder. This cut now sounds very deep indeed. It seems not at all the same as trimming against "overhiring" nor about mispredictions of growth, but instead perhaps a more fundamental concern about the health of the company.
- password11 4y ago
  > fundamental concern about the health of the company Although Twilio has never turned a profit, they've cornered the "SMS via API" market and could theoretically start to turn one at any point.
  - runako 4y ago
    > they've cornered the "SMS via API" market This is not true, except for first-time builders and those who do not send a lot of SMS. Twilio is a great on-ramp to the world of SMS via API, but at scale considerations beyond developer UX can become more important.
    - malfist 4y ago
      SNS/Pinpoint is probably a much bigger player than they are
    - decentrality 4y ago
      Telnyx has SMS via API cornered at scale for about half the cost: https://telnyx.com https://telnyx.com
      - NoTelnyxBad 4y ago
        Speaking as someone whose company uses Telnyx... Telnyx has too many incidents/problems to be worth replacing Twilio with. Would go with Bandwidth if you're looking for cheaper-than-Twilio-but-worse-tech.
      - xeromal 4y ago
        I believe they mean cornered in the "What's the first thing that comes to mind when I need an SMS via API service". Those two are AWS and Twilio.
bjt2n3904 4y ago
Wonder if they're still using an anti racist lens for this layoff. Didn't see it this time.
sergiotapia 4y ago
Two severe layoffs so close together... morale must be in the toilet. Top performers are probably polishing their resume.
- bogomipz 4y ago
  Two severe layoffs so close together followed by "significant structural changes" resulting in "forming two business units." I'm imaging morale and worker productivity are both in the toilet.
deleted 4y ago
[deleted]
bob1029 4y ago
This is a flashing neon sign to me as an investor. 11% => 17% => ??? What did they miss in the first round such that the 2nd round needed to cut even deeper? If they had done all these cuts up front, the effective rate would have been ~27%.

by hu3 4y ago

xbar 4y ago

Thank you for that reminder. This cut now sounds very deep indeed. It seems not at all the same as trimming against "overhiring" nor about mispredictions of growth, but instead perhaps a more fundamental concern about the health of the company.

password11 4y ago
> fundamental concern about the health of the company Although Twilio has never turned a profit, they've cornered the "SMS via API" market and could theoretically start to turn one at any point.
- runako 4y ago
  > they've cornered the "SMS via API" market This is not true, except for first-time builders and those who do not send a lot of SMS. Twilio is a great on-ramp to the world of SMS via API, but at scale considerations beyond developer UX can become more important.
  - malfist 4y ago
    SNS/Pinpoint is probably a much bigger player than they are
  - decentrality 4y ago
    Telnyx has SMS via API cornered at scale for about half the cost: https://telnyx.com https://telnyx.com
    - NoTelnyxBad 4y ago
      Speaking as someone whose company uses Telnyx... Telnyx has too many incidents/problems to be worth replacing Twilio with. Would go with Bandwidth if you're looking for cheaper-than-Twilio-but-worse-tech.
    - xeromal 4y ago
      I believe they mean cornered in the "What's the first thing that comes to mind when I need an SMS via API service". Those two are AWS and Twilio.

bjt2n3904 4y ago

Wonder if they're still using an anti racist lens for this layoff. Didn't see it this time.

sergiotapia 4y ago

Two severe layoffs so close together... morale must be in the toilet. Top performers are probably polishing their resume.

bogomipz 4y ago
Two severe layoffs so close together followed by "significant structural changes" resulting in "forming two business units." I'm imaging morale and worker productivity are both in the toilet.

deleted 4y ago

[deleted]

bob1029 4y ago

This is a flashing neon sign to me as an investor. 11% => 17% => ??? What did they miss in the first round such that the 2nd round needed to cut even deeper? If they had done all these cuts up front, the effective rate would have been ~27%.