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Would you prefer an on-screen keyboard or a connection through your real phone? (i.e., we call you and then put you through) Thanks so much for the feedback (:
by tessr 15y ago
Would you prefer an on-screen keyboard or a connection through your real phone? (i.e., we call you and then put you through)
Thanks so much for the feedback (:
- someone who is partially responsible for this
- jjcm 15y agoHard to say. I think many people on HN would prefer an on-screen keyboard, but that's sampling power users. Then again, it may be that the power users are the ones that are willing to take a stand.
- tessr 15y agoYes, but would those people also be the people who would have called in already? It's a tricky question (:
- deserted 15y agoI would prefer google voice style, my phone rings and I am connected. I don't often take phone calls through my computer, despite using skype chat and having a webcam. I suspect many others are the same. Which makes me wonder what percentage of internet users have ever had a google hangout?
- jroes 15y agoGood point. I think connecting me through the phone would be best. I was a little confused about how the call was going to work initially until I stopped skimming and actually read what was on the page. Another good rationale is that the user may not have a microphone on the machine they're on. Or there could be security restrictions on the machine that prevent access. It also opens up a new world -- you could let them schedule the call during business hours for the senator's office, or a time when the user is free.