why is a company like namecheap not servicing their own email servers? what a cop out. I've also read about you not wanting to update 2FA systems... another cop

why is a company like namecheap not servicing their own email servers? what a cop out. I've also read about you not wanting to update 2FA systems... another cop out I wonder how many people got caught and ruined by this scam, what if you are behind it? you don't deserve to be in business.