There should be consequences for it, and there should be a way to get an official record that service is available. There should _definitely_ be consequences wh

There should be consequences for it, and there should be a way to get an official record that service is available. There should _definitely_ be consequences when someone has successfully ordered service that can't be fulfilled, like some of these stories show. If an ISP takes an order and can't fulfill, and it's not because of some 3rd party action or temporary issue, then the ISP should be on the hook for providing service anyways. Your sales office shouldn't be offering to sell things they don't have.