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Product manager here from Crunchy, we aim to be quite in line with any of the major cloud providers. A number of customers have moved over from each of the majo

Product manager here from Crunchy, we aim to be quite in line with any of the major cloud providers. A number of customers have moved over from each of the major cloud providers to see better price to performance and quality of support.

karmelapple 4y ago
Just as a data point: we are planning to move to Crunchy and away from Heroku soon. We tested the two, and we have 4X improved performance on Crunchy Postgres vs Heroku Postgres. 4X. We were astounded. And so we’re the Heroku folks I talked to, who I’m guessing will want to try to bring performance boosts. We haven’t done the switch quite yet because we’re waiting on Crunchy to bring out their Heroku Dataclips replacement, which is something we rely on a lot. But once it’s ready, we’re going to switch!
- higeorge13 4y ago
  Just curious, what’s special with heroku dataclips? You can host and use any bi tool which has similar functionality (last one i used was redash)
  - karmelapple 4y ago
    We can! But setting up Heroku Dataclips takes precisely 0 working days/minutes/seconds. So it's sheer laziness :)
- craigkerstiens 4y ago
  We're used to seeing performance gains, but also wow. This is great to hear, so thanks for sharing. Dataclips equivalent is coming, we're hoping to release sometime in March.
  - karmelapple 4y ago
    That's great news! We're happy to try it out, since that's the one thing holding us up from making a bunch more big databases on your platform :)
mixmastamyk 4y ago
Great. Wonder if you offer any a la carte consulting on modeling, performance, etc? Wouldn't need it often, but rather occasional "ask an expert" when when hitting a bottleneck. This is a bit different than support.
- craigkerstiens 4y ago
  We don't do this so much a la carte for non customers, but definitely have it available for any of our existing customers. It's a common request, and we in general just stay very busy with it already. For customers I often tell them start with a support request to start... often in 15-30 minutes we can help give some insights that are helpful without having to go for a bucket of consulting hours, it just depends what and how much folks need.
  - mixmastamyk 4y ago
    Thanks, yes definitely meant as an already customer. In other words a single contact for db things.

karmelapple 4y ago

Just as a data point: we are planning to move to Crunchy and away from Heroku soon. We tested the two, and we have 4X improved performance on Crunchy Postgres vs Heroku Postgres. 4X. We were astounded. And so we’re the Heroku folks I talked to, who I’m guessing will want to try to bring performance boosts. We haven’t done the switch quite yet because we’re waiting on Crunchy to bring out their Heroku Dataclips replacement, which is something we rely on a lot. But once it’s ready, we’re going to switch!

higeorge13 4y ago
Just curious, what’s special with heroku dataclips? You can host and use any bi tool which has similar functionality (last one i used was redash)
- karmelapple 4y ago
  We can! But setting up Heroku Dataclips takes precisely 0 working days/minutes/seconds. So it's sheer laziness :)
craigkerstiens 4y ago
We're used to seeing performance gains, but also wow. This is great to hear, so thanks for sharing. Dataclips equivalent is coming, we're hoping to release sometime in March.
- karmelapple 4y ago
  That's great news! We're happy to try it out, since that's the one thing holding us up from making a bunch more big databases on your platform :)

mixmastamyk 4y ago

Great. Wonder if you offer any a la carte consulting on modeling, performance, etc? Wouldn't need it often, but rather occasional "ask an expert" when when hitting a bottleneck. This is a bit different than support.

craigkerstiens 4y ago
We don't do this so much a la carte for non customers, but definitely have it available for any of our existing customers. It's a common request, and we in general just stay very busy with it already. For customers I often tell them start with a support request to start... often in 15-30 minutes we can help give some insights that are helpful without having to go for a bucket of consulting hours, it just depends what and how much folks need.
- mixmastamyk 4y ago
  Thanks, yes definitely meant as an already customer. In other words a single contact for db things.