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I meanwhile learnt that 6 years is the consumer protection period of UK with proof of burden reversing after 6 months, which may be the one you were referring t
by rickdeckard 4y ago
I meanwhile learnt that 6 years is the consumer protection period of UK with proof of burden reversing after 6 months, which may be the one you were referring to.
EU-law should have unified the first 2 years across the whole union in ~2011, with local law only applicable on top of it.
Not sure what the overall coverage of that UK-law is though, it seems that the seller is not bound by it "if the (fault) has its origin in materials supplied by the consumer", which seems to give some wiggle-room in the sense of "you're holding it wrong" or "the paint hardly came off by itself"...
- quacksilver 4y agoAFAIK, In the UK you usually have 6 years to file a claim for a defect in a product, though the product has to be fit for purpose and last for whatever a 'reasonable' lifespan for that product is. e.g. most people would expect a car or a sofa to last for 3 years with normal servicing per the manufacturer's guidelines, so you could claim against the vendor if something broke during normal, though you may not expect a plastic fork used every day to last as long. This can be overridden somewhat by the users manual / marketing materials - like if you sold something as 'temporary' or 'disposable'. If you serviced your car using the wrong fluids or parts that do not meet standards (like cheap eBay spark plugs or reclaimed oil full of metal filings or something) then the vendor may be able to claim that the parts had caused the issue rather than them, if it were a reasonable claim to make.