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"That’s how the big players killed hardware startups in Europe" The big players fought this law tooth and nail because they didn't want to guarantee their devi

"That’s how the big players killed hardware startups in Europe" The big players fought this law tooth and nail because they didn't want to guarantee their devices for that long. They definitely did not want this and did not use this an opportunity to "kill hardware startups in Europe". In fact Apple initially refused to offer the 2 year warranty[1] [1] https://www.handelszeitung.ch/unternehmen/fauler-apfel-apple-verweigert-gesetzliche-gratis-garantie https://www.handelszeitung.ch/unternehmen/fauler-apfel-apple...

yellow_postit 4y ago
Like GDPR if can be the case that big players don’t want a regulation to pass and if it does pass it still disproportionately hurts smaller companies with less payroll.
- watwut 4y ago
  But that claim should be based on more then ideological commitment to "if it is regulation it must hurt small business and be conspiracy of big ones".
- saiya-jin 4y ago
  Anything that hurts small players more than big players is cheered by those big players, we have seen this countless times with any big tech company. Heck, they even actively push for it, with 'think of the children' for simpler audience
rickdeckard 4y ago
Fun fact: Apple still doesn't provide two years of warranty in the EU, unless you PAY for it via an Apple Care extension. EDIT: Weird how this gets downvoted. Let me quote for example from Apple Germany's webpage [1]: "The limited Apple warranty covers your iPhone for 1 year from the date of purchase against faults due to the design and manufacturing of the product [..] Depending on the problem you might be covered via AppleCare+" [1] https://support.apple.com/de-de/iphone/repair https://support.apple.com/de-de/iphone/repair
- willyt 4y ago
  Apple actually goes to the trouble to explain what your consumer rights are. Here's the page in the UK that explains that according to English law the contract of sale lasts 6 years: https://www.apple.com/uk/legal/statutory-warranty/uk/ https://www.apple.com/uk/legal/statutory-warranty/uk/
  - rickdeckard 4y ago
    This is actually required by the same EU-law, Directive 1999/44/EC Article 6. They need to do this for all EU countries, in the local language. Not sure what the UK law covers under this "consumer law". But that coverage-gap is huge, so I imagine it's particularly in the interest of Apple to define the route of action for the consumer, as they only provide 1 year of warranty as a manufacturer but the SELLER (!) has to provide 6 years of protection. Side-note: I see the page repeatedly refers to footnote "2" for the seller, which I cannot find on the page. Would be interesting to know what they meant to say here...
    - willyt 4y ago
      I mistated in my original comment, this page is not to do with UK or EU consumer law, they are explaining your rights established by UK contract law which are hundreds of years old. Any purchase of anything from a haircut to an airport building is covered by this basic law because whenever you buy anything in the UK a contract is created, regardless of wether you signed anything or not and this contract gives you certain rights in law one of which is that the thing or service you paid for should do what was advertised. Most retailers don't go to the trouble to explain to their customers that they are also liable for the faulty design or manufacture of the products they are selling for up to six years under simple contract law on their websites, at most they typically say something like 'this product is covered by a warranty and this warranty does not affect your statutory rights', you would then need to go away and research what these rights actually are.
- coldtea 4y ago
  >Fun fact: Apple still doesn't provide two years of warranty in the EU, unless you PAY for it via an Apple Care extension. They do provide it. In fact, they cannot by law NOT provide it. What they don't provide is their special "Apple warranty" that covers more stuff than the standard legal guarantee against a falty good. But you automatically get (and they comply, as they must) a standard EU guarantee if the product has production issues etc.

yellow_postit 4y ago

Like GDPR if can be the case that big players don’t want a regulation to pass and if it does pass it still disproportionately hurts smaller companies with less payroll.

watwut 4y ago
But that claim should be based on more then ideological commitment to "if it is regulation it must hurt small business and be conspiracy of big ones".
saiya-jin 4y ago
Anything that hurts small players more than big players is cheered by those big players, we have seen this countless times with any big tech company. Heck, they even actively push for it, with 'think of the children' for simpler audience

rickdeckard 4y ago

Fun fact: Apple still doesn't provide two years of warranty in the EU, unless you PAY for it via an Apple Care extension. EDIT: Weird how this gets downvoted. Let me quote for example from Apple Germany's webpage [1]: "The limited Apple warranty covers your iPhone for 1 year from the date of purchase against faults due to the design and manufacturing of the product [..] Depending on the problem you might be covered via AppleCare+" [1] https://support.apple.com/de-de/iphone/repair https://support.apple.com/de-de/iphone/repair

willyt 4y ago
Apple actually goes to the trouble to explain what your consumer rights are. Here's the page in the UK that explains that according to English law the contract of sale lasts 6 years: https://www.apple.com/uk/legal/statutory-warranty/uk/ https://www.apple.com/uk/legal/statutory-warranty/uk/
- rickdeckard 4y ago
  This is actually required by the same EU-law, Directive 1999/44/EC Article 6. They need to do this for all EU countries, in the local language. Not sure what the UK law covers under this "consumer law". But that coverage-gap is huge, so I imagine it's particularly in the interest of Apple to define the route of action for the consumer, as they only provide 1 year of warranty as a manufacturer but the SELLER (!) has to provide 6 years of protection. Side-note: I see the page repeatedly refers to footnote "2" for the seller, which I cannot find on the page. Would be interesting to know what they meant to say here...
  - willyt 4y ago
    I mistated in my original comment, this page is not to do with UK or EU consumer law, they are explaining your rights established by UK contract law which are hundreds of years old. Any purchase of anything from a haircut to an airport building is covered by this basic law because whenever you buy anything in the UK a contract is created, regardless of wether you signed anything or not and this contract gives you certain rights in law one of which is that the thing or service you paid for should do what was advertised. Most retailers don't go to the trouble to explain to their customers that they are also liable for the faulty design or manufacture of the products they are selling for up to six years under simple contract law on their websites, at most they typically say something like 'this product is covered by a warranty and this warranty does not affect your statutory rights', you would then need to go away and research what these rights actually are.
coldtea 4y ago
>Fun fact: Apple still doesn't provide two years of warranty in the EU, unless you PAY for it via an Apple Care extension. They do provide it. In fact, they cannot by law NOT provide it. What they don't provide is their special "Apple warranty" that covers more stuff than the standard legal guarantee against a falty good. But you automatically get (and they comply, as they must) a standard EU guarantee if the product has production issues etc.