For c, there's both a larger surface area to look for, and less ability to escalate every issue found. When your only customer has accessibility needs, it's cl

For c, there's both a larger surface area to look for, and less ability to escalate every issue found. When your only customer has accessibility needs, it's clear that they're top priority. When you're 98% there, and 1% if your customers have accessibility needs that are all unique, you need a team and more to handle each subset of experiences