3 ms·
It seems more and more like telemetry is mostly good for seeing only what your most clueless users are doing. It's a problem when your userbase is largely techn
by autoexec 4y ago
It seems more and more like telemetry is mostly good for seeing only what your most clueless users are doing. It's a problem when your userbase is largely technical and has no problem finding the "don't spy on me" checkbox.
Projects with highly technical users would be better off listening to forums. It doesn't seem like the folks in /r/Thunderbird are overly concerned with the UI
- ranger207 4y agoForums have their own problems. Most turn into echo chambers where one particular opinion is dominant pretty quickly. There's plenty of topics where one subreddit will be broadly positive about a subject, and another subreddit will be broadly negative about the same subject. I'm not sure there's currently _any_ good way to get unbiased feedback from users. Ideally you should probably cross check a few different methods, but that's hard