4 ms·
I'm guessing you have a different experience with slack than I have - because important channels are frequently set to "Alert" - it's extraordinarily bad behavi
by ghshephard 4y ago
I'm guessing you have a different experience with slack than I have - because important channels are frequently set to "Alert" - it's extraordinarily bad behavior (to the point at which you are chastised and coached by your manager) - to ever respond to a message in a channel without threading. We have a broad array of "THREAD-PLEASE" Emoji's that you get hit with in the first week or two when you onboard if you do that.
We've taken it next level here - whenever there is an incident - not only don't you respond as a message in the channel, you get a new channel (created by a Bot when IMOC declares an incident) per incident, so all of the activity for that incident is self-contained (can be many, many thousands of messages) - and, of course, even in that split out channel (which is only talking about a single incident) - even there you need to respond on threads, never as a new message.